At Toyota and Tesla Service Center, our FAQs are built from real questions we receive from hybrid and EV owners every day. From battery services and diagnostics to warranties and timelines, we believe informed customers make confident decisions—so we’re committed to transparency, accuracy, and expert guidance at every step.
- Call us +1 408 480 1266
- Opening hours: Mon - Fri: 8:00am to 6:00pm
FAQs
Your Most Common Questions Answered in Our FAQs
Our FAQs are designed to give you clear, honest answers about Toyota & Tesla Service Center services, pricing, warranties, and repair processes—so you can move forward with confidence.
General / About the Company FAQs
What services does Toyota & Tesla Service Center offer?
We specialize in Toyota Prius and Tesla high voltage battery and motor rebuilds and replacement. We also work on all hybrid and electric vehicles, including services like brake service, air conditioning repair, wheel alignments, detailed diagnostics, and general maintenance.
Where are you located / which area do you serve?
We are located at 2336 El Camino Real, Santa Clara, CA 95050
We serve the Bay Area including San Jose, Santa Clara, Oakland, Stockton, Fremont etc.
How long have you been in business?
Our center has been operating in the San Jose / Bay Area region for 8+ years, gaining a reputation for quality and warranty-backed work.
How do you differentiate from dealership or other repair shops?
We don’t just replace parts, we take the time to discuss multiple options with our customers, helping them choose the solution that best fits their needs and budget. Also, we believe in complete transparency with pricing, and all our warranties are handled in-house.
Services & Technical FAQs
Do you offer free diagnostics?
We offer free 2nd opinions.
How much does a hybrid battery replacement cost?
The cost depends on the vehicle model, battery condition, whether new or refurbished, and labor. For example, the 3rd gen Prius battery + installation starts at $900 including tax on the site. Similarly, the 2nd gen Prius battery work starts at $700 including tax and installation.
For other cars, check out their individual hybrid battery page and if you cannot find your hybrid or electric car, feel free to contact us.
Do you offer warranties?
Yes, as a specialty hybrid/EV shop, we back our work with warranties on repairs, rebuilds, or replacements to ensure your peace of mind.
How long does repair or rebuild take?
It depends on the scope: for simpler repairs or module replacement, it may take a few hours to a day; for full rebuilds, it may take a day or several days.
Pricing, Warranty, and Process
Can I see customer reviews or testimonials?
Yes, you can find reviews from past customers on our “Reviews” page.
Are your parts new or refurbished?
We use a mix of new, aftermarket, or refurbished modules or packs depending on what’s best for the customer’s budget and requirements. But our approach is to rebuild and refurbish rather than just wholesale replacement.
Policies & Legal / Privacy
What is your privacy policy?
We have a privacy notice published on our site under “Privacy Policy.” It describes how and why we collect, store, and use your personal information, plus your rights.
How can I contact you or visit your shop?
Visit our “Contact us” page for location, hours, phone numbers, and directions.
Customer Experience & Testimonials
What services does Toyota & Tesla Service Center offer?
We specialize in Toyota Prius and Tesla high voltage battery and motor rebuilds and replacement. We also work on all hybrid and electric vehicles, including services like brake service, air conditioning repair, wheel alignments, detailed diagnostics, and general maintenance.
Where are you located / which area do you serve?
We are located at 2336, El Camino Real, Santa Clara, 95050.
We serve the Bay Area including San Jose, Santa Clara, Oakland, Stockton, Fremont etc.
How long have you been in business?
Our center has been operating in the San Jose / Bay Area region for 8+ years, gaining a reputation for quality and warranty-backed work.
How do you differentiate from dealership or other repair shops?
We don’t just replace parts, we take the time to discuss multiple options with our customers, helping them choose the solution that best fits their needs and budget. Also, we believe in complete transparency with pricing, and all our warranties are handled in-house.
Other questions
How I can contact with good mechanic
We understand you need a building that works for you and your organisation. In general, there are three sectors of construction.
Show can I find out about the maintenance schedule for my vehicle?
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Strong Engines Require Strong Parts.
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words. There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour.
Strong Engines Require Strong Parts.
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words. There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour.
Choose the Right Battery Solution for Your Vehicle
Whether you’re driving a classic Toyota Prius or a Tesla Model S, 3, X, or Y, we offer All Battery Options to deliver expert solutions that save you thousands compared to dealership prices. Our certified technicians specialize in battery rebuilds, refurbishments, and replacements. All backed by comprehensive warranties. From diagnostics to installation, we make hybrid and EV battery service straightforward, affordable, and stress-free.
Not Sure If That Repair Is Really Necessary?
At Toyota & Tesla Service Center, we provide a Free Second Opinion to help you make an informed decision before spending your hard-earned money.
Why Drivers Trust Us
Bay Area’s Leading Tesla & EV Battery Experts Providing All Battery Options
45%+ Cost Savings
compared to dealership pricing
OEM-Grade Cells & Modules
Designed for long-term reliability
Certified Technicians
Trained in Tesla’s Electric and Other Hybrid Batteries
Fast Turnaround
Next-day installations available
Eco-Friendly Repairs
Rebuild and reuse over replace
5-Star Rated Service
Trusted by Tesla owners across the Bay Area
What Customers Say About Us
Dennis Baker
“My 2016 Nissan leaf needed a power distribution module replaced. Nearby dealerships wanted $5000. I took it to Adam and he diagnosed the problem for free and offered to do the job for less than $3000. He was extremely professional and very helpful. After talking with him at length about this and other EV issues it was clear that he understood EVs very well, extremely in-depth. I would go back to him in a heartbeat. It was a pleasure to talk with someone who thought about pleasing a customer rather than making a dollar. I highly recommend.“
Kelly L.
“My catalytic converter was stolen leaving me in a panic. Adam talked me off the ledge and diagnosed my problem over the phone and even fit me in the same day despite having a packed schedule. He took the time to explain the complex supply chain issues with replacing the converters and went above and beyond to help me get my car back on the road. His prices are transparent and fair and the quality of his work is excellent. He even helped point out ways I could save in costs and is clearly someone who cares more about educating and helping people than about profiting off people. So lucky to have found an honest and knowledgeable mechanic and would recommend it to any Prius owner!“
Schedule Your Appointment Here
Contact Us
Service Hours: Monday–Friday, 8 AM–6 PM (Appointments Recommended)
Address: 2336 El Camino Real, Santa Clara, CA 95050
Email: [email protected]
Call/Text: (408) 480-1126
Got something in mind that’s not mentioned above? Let us know your inquiry here: